USPS & UPS Shipping Rates
SolideaUS.com offers USPS, UPS Ground, UPS Next Day, UPS 2-Day and UPS 3-Day shipping. Rates are displayed in the cart and/or during checkout. Rates are based on the selected service, order weight, and destination zip code.
Order Processing
All in-stock orders will ship within 24 hours of receipt, excluding weekends and holidays. All UPS orders submitted after 12:00 pm Eastern Standard Time will be processed the next business day. International shipments can take up to 21 days for delivery and depend on your chosen carrier. For faster delivery, please select UPS.
An email confirmation with tracking will be sent once your order has shipped. Visit the My Account page for the most up-to-date status on your order.
Cancellation and order change requests are subject to an order's shipping status. If the order has not shipped, customer care will make every effort to process the request. If the order has shipped, customer care can no longer cancel or change the order and the purchaser will be required to follow the return process.
In the event a package is returned to Solidea U.S. due to incorrect shipping information or inability for mail service to deliver, customer care will cancel and refund the order (minus shipping), and make every effort to notify the purchaser.
Limited Liability
Solidea U.S. shall not be liable for any delay in transit. Delivery dates are best estimates only. Solidea U.S. is not responsible for negligent acts by delivery service, including lost, stolen or damaged parcels.
